On April 25 we emailed all EONI customers and asked them to complete a brief survey to tell us how we are doing.  The response has been much higher than we expected!  As of today 20% of the surveys have been completed.  The average time to complete the survey has been less than 3 minutes.  When asked the question:
"Would you recommend EONI services to a friend?"  96.9% of our customers said YES.

We have also read comments about ways that EONI can improve our services.  We are reviewing these comments to see how we can implement these suggestions to change EONI to be more responsive to what our customers feel we need.

If you received a survey and have not completed it yet, please do so by May 15.  Three randomly selected surveys will receive a $25 credit on their EONI account.