Today we have upgraded the email system that provides service to eoni.com email accounts.

The system we replaced was not able to deliver the email in a timely enough fashion and we wanted to raise the bar in terms of speed and performance to our valued customers.  We currently have 1.3 million email messages stored that are classified as spam.  These are the emails that get held in your quarantine until you choose to see them or let them delete themselves after 14 days.

We work on a daily basis to improve our systems to reduce the spam you receive.

We will be making some additional adjustments during the regularly scheduled Wednesday maintenance window (midnight to 6AM) over the next few weeks to continue to upgrade the email system.  Thanks for your patience...we think you will really like the new system.

This morning for about 30 minutes EONI network operations center operated on generator power.  The word is a truck carrying a load snagged a utility line and started a fire near a power substation.  EONI systems switched to batteries and generator power throughout the valley as the outage appeared to cover much of La Grande, Island City,  Elgin and Summerville.  We thank Oregon Trail Electric for acting fast to resolve the issue and get EONI and it's customers back on quickly. 

Many of you may be unaware that EONI offers high speed DSL Internet options in your area.  EONI’s DSL plans offer download speeds from 256kbs all the way up to 7Mbs*!  

EONI offers DSL access at very competitive prices in all the areas that Qwest provides DSL service, including Arizona, Colorado, Idaho, Montana, New Mexico, Oregon, Utah, Washington and Wyoming.  

By choosing to get your DSL Internet service from EONI, you can get the fastest performance and you get to keep your same email addresses, same great technical support, and same friendly customer service that you’ve come to know.  EONI remains committed to providing you the best Internet service available and EONI remains based in eastern Oregon and owned by true eastern Oregonians.

Additional Benefits to DSL:

- use the Internet 5 to 100 times faster than dialup
- no dialup delays, always on Internet connection
- talk on the phone and use Internet on the same phone line at the same time!

For more details you can check our DSL offerings online located at:

http://home.eoni.com/services_dsl.cfm

or you can call our customer service representatives toll free at 1-800-785-7873.  Our regular business hours are 9:00AM to 5:30PM Monday through Friday (excluding holidays).  You can also contact us via email at answers@eoni.com.

Thanks for your business in the past and we look forward to providing you the very best – and fastest - Internet access available!

This Saturday morning the main EONI headquarters was without utility power from 7:40AM until 9:07 AM. 

However, we did not miss a beat, an auction bid, a download, an email, or fail to serve up your web site we host because our systems automatically handle power problems like this.  Nice huh?

EONI's headquarters ran on automatic backup batteries for 30 seconds to as we did not know how long the outage would last...but seeing this was not a quick blink of the lights...our generator computer automatically started up the generator the and we switched to generator power less than 40 seconds after the outage started.   Our monitoring systems handled the entire power issue automatically and notified our on call staff.

That squirrel that chose to step into the wrong place at the wrong time serves to remind us that any time the power can go out, surge or spike.

Make sure you have a good plan for protecting your computers against sags and surges in power.  Look into an uninterruptible power supply (UPS) to give your computer time to save your critical work in progress and keep your computer out of the repair shop.  Stop by the EONI store for great personal computer power protection systems for less than $50 that can save you lots of time and frustration later (fried computer, lost data, lost productivity).